Privacy Policy

1. Introduction

At Australia Tourism, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to personal information we collect when you use our website, subscribe to our newsletter, contact us, or otherwise interact with us.

2. Information We Collect

Personal Information

We may collect, use, store and transfer different kinds of personal information about you, including:

• Identity Data - includes first name, last name, username or similar identifier
• Contact Data - includes email address, telephone number, and postal address
• Technical Data - includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
• Usage Data - includes information about how you use our website, products, and services
• Marketing and Communications Data - includes your preferences in receiving marketing from us and our third parties and your communication preferences

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to our site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information".

3. How We Collect Your Information

We use different methods to collect data from and about you including through:

• Direct interactions - You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
• Subscribe to our newsletter or publications
• Request information or marketing to be sent to you
• Enter a competition, promotion, or survey
• Contact us
• Automated technologies or interactions - As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third parties or publicly available sources - We may receive personal data about you from various third parties and public sources, such as Technical Data from analytics providers and search information providers.

4. How We Use Your Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

• To register you as a new customer or subscriber
• To process and deliver your requested services
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy
• To enable you to participate in a survey or other features of our website
• To administer and protect our business and this website
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
• To make suggestions and recommendations to you about goods or services that may be of interest to you

5. Cookies

Cookies are small pieces of data that are stored on your computer, mobile phone, or other device when you first visit a page. We use cookies for a variety of purposes, including to:

• Remember your preferences and settings
• Enhance your user experience
• Understand which areas of our website are most popular
• Count visits and understand traffic sources
• Measure the effectiveness of our advertising campaigns

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

6. Data Sharing and Disclosure

We may share your personal information with the following parties:

• Service Providers - We may share your personal information with service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.
• Business Partners - We may share your information with our business partners who offer a service to you jointly with us, for example, when running a promotion.
• Legal Compliance - We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights - We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us using the details provided below.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

11. International Data Transfers

We may transfer your personal information to countries outside the country in which you are located. If we transfer your personal information internationally, we will take appropriate safeguards to ensure that your personal information receives an adequate level of protection.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: